An exciting opportunity has become available for an enthusiastic and dedicated individual to join our health services as the Practice Manager in this role the Practice Manager will:

1. Work in partnership and under the instruction of the Deputy Chief Executive Officer (DCEO) to:

• Manage all Primary Healthcare staff based at DACMS.
• Effective and efficient use and allocation of resources at DACMS.
• Manage operational risks associated with the service delivery of DACMS.
• Manage and monitor reporting for PHC Unit of DACMS to ensure organisational objectives are met.
• Provide written monthly reports to the DCEO to ensure that the requirements of funding contractual agreements are being delivered.
• Assist and ensure completion of tasks associated with accreditation and quality systems.
• Evaluation of progress of the PHC Unit against the Action Plan / Business Plan/Key Performance Indicators/Primary Healthcare Model.
• Ensure the needs of the communities are being met through service activities of the PHC.
• Proactively handle any complaints, report Work Health and Safety matters, etc that may from time to time occur.

2.Provide strong leadership and guidance to staff.

3.Developing strategies with the DCEO and assist in their implementation to enable Durri ACMS to achieve its vision, mission, and strategic objectives.

4. Identify health service improvements to ensure the prevention, early detection, diagnosis and treatment of the client and the community.

The key objectives of the role include:

• Be able to solve problem efficiently and effectively and minimal disruption to services.
• Be able to seek the perspective of others and engage with staff on matters as required.
• Support the Deputy Chief Executive Officer in respect to PHC operations in the Macleay Valley.
• Be a visionary and able to drive the organisations vision, mission, objectives, and strategic direction.
• Be able to effectively communicate with the Deputy Chief Executive Officer, Senior Managers, staff, community, partners and others as required.
• Lead by example – Abide by the organisations policies and procedures.
• Knowledge and Understanding of Aboriginal and Torres Strait Islander Connections, Grassroots, and Intergenerational Trauma. 

Selection Criteria

Essential: 

1. Aboriginal or Torres Strait Islander descent (This is an identified position under Section 14D of the NSW Anti-Discrimination Act 1977).
2. Demonstrated ability to lead and develop a high performing clinical team.
3. Degree in Health Management and/or Diploma in Practice Management and/or experience in Practice Management.
4. Demonstrated experience in managing medical practices, preferably in an ACCHOS within the last 3 years.
5. Demonstrated knowledge of RACGP and QIC accreditation.
6. Thorough knowledge of PIP, SIP and WIP funding streams claiming and processes.
7. Thorough knowledge of MBS items, claiming and processes.
8. Knowledge and use of medical software with a preference to Communicare.
9. Excellent communication skills, the ability to connect with people, to understand their issues and sensitively deal with difficult issues.
10. Demonstrated ability to develop good working relationships with staff at all levels, act with discretion and always maintain confidentiality.
11. High level analysis and problems solving skills.
12. Demonstrated ability of high level of computer literacy; sound working knowledge of Microsoft Office software.
13. Ability to hold all relevant security clearances including the National Police Check and Working with Children clearance. 
14. Current valid Drivers licence, minimum of Class “C” or equivalent.