17 August, 2023

Team Leader Domestic and Family Violence

  • Based in Wodonga
  • Full-Time or Part-Time Permanent (0.9-1.0 EFT)
  • Career growth and development opportunities


Gateway Health is a community health service providing health and welfare services to individuals, families and communities across north east Victoria and parts of southern New south Wales. We are a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The organisation employs over 380 staff providing a range of primary health and community services across the Ovens Murray region in North East Victoria and parts of Southern New South Wales. Gateway Health serves all people, and is committed to improving individual and population health outcomes. We do this by providing health care and support to individuals and communities in times of need, and by actively working with our partners to address the social and environmental determinants of health.


Leading up to 10 client-focussed domestic and family violence specialist clinicians, you’ll be performing all the people leader fundamentals – managing the day to day, monitoring the workload of the team and taking and managing escalations from our clients as these arise. You’ll also work closely with your team on their career development, provide line management supervision, support their wellbeing, and manage any performance issues whilst you lead by example.

Within the Domestic and Family Violence Team you will look after the following direct reports:

  • Family Violence Counsellors
  • Family Violence Case Managers
  • Men’s Behaviour Change Case Managers
  • Men’s Behaviour Change Counsellors

You’ll be working closely with the Senior Clinician and the Program Manager Domestic and Family Violence, joining a broader leadership team who are supportive, inclusive and encouraging, who love sharing their ideas and working collaboratively. If you’re ready to bring your skills and expertise, trial new ways of working and having the autonomy in which to do so, this could be the perfect time for you to join the Domestic and Family Violence team.


You are passionate about making a difference! As a positive and energetic person you want to contribute and generate new ideas. You want to be part of a fun and dynamic environment, so teamwork is something you love. 

Ultimately, we want an effective, ethical, and compassionate leader, someone with proven experience who leads by example, has the courage necessary for difficult conversations, and enjoys bringing out the best in their team. In this hands-on role, we are looking for an individual who always has people and clients at front of mind and is capable of keeping calm under pressure, or when escalations arise.

You are proactive, flexible and enjoy working collaboratively with other people to share insights and experiences. You enjoy bringing out the best in those you work with and driving change to create an environment where people feel comfortable to be themselves and truly exceed in their roles. With your excellent people management and relationship building skills, high level of communication and problem-solving skills, you know you have what it takes to really shape and make this position your own.


Victorian Stand-Alone Community Health Services (Health and Allied Services, Managers & Administrative Officers) Multiple Enterprise Agreement 2018-2022

Classification Grade 4


Gateway Health promotes a learning culture that encourages innovation and initiative and recognises our staff as our greatest asset. Gateway Health is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve within our community.


  • Laptop, mobile phone with remote access on and offsite
  • Generous Not For Profit Salary Packaging A$15,900 tax free
  • Ability to work from home on occasions + paid parental leave
  • Professional development + ongoing training and support provided
  • Free car parking
  • Fitness Passport – a discounted workplace health and fitness program for you and your family
  • Access to regular external supervision debriefing with Employee Assistance Program (EAP) support available as needed, together with Group Supervision and Wellness activities.
  • Access to our free confidential counselling service through EAP for staff and their family
  • Access to annual vaccination program
  • Discounted Health Insurance
  • A suite of employee reward and recognition programs

For a confidential chat about the position please contact Alana Pund on 0428 968 021

Don’t meet every single requirement? At Gateway Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every selection criteria and/or qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.


Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, lesbian, gay, bisexual, transgender and gender diverse people, intersex people, people experiencing health inequalities, and culturally and linguistically diverse people.

Please Note – should you be successful, you are required to undergo a:

  • Criminal History Check
  • Working With Children Check
  • National Disability Workers Screening Check (if working in an NDIS Program)
  • Proof of your eligibility to work in Australia (provide either – birth certificate, passport. VISA, etc)

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

All personal information will be kept confidential in compliance with relevant privacy legislation.