24 January, 2019

NACCHO publication to assist building capability in CQI

The National Aboriginal Community Controlled Health Organisation (NACCHO) has just published the National Framework for Continuous Quality Improvement in Primary Health Care for Aboriginal and Torres Strait Islander people, 2018-2023.

NACCHO Acting Chair Donnella Mills said, “that this booklet is designed to provide practical support for all primary healthcare organisations in their efforts to ensure that the health care they provide is high quality, safe, effective, responsive and culturally respectful.”

The CQI Framework was developed by NACCHO in consultation with Aboriginal Community Controlled Health Services and Affiliates, health professional organisations and government. The project was funded by the Commonwealth Department of Health.

Pat Turner CEO of NACCHO said she “is proud of the record of the Aboriginal Community Controlled Health Services (ACCHSs) in delivering primary health care to our community. We have learnt many lessons over the last 50 years about how to structure, deliver and improve care so that it best meet the needs of our communities across Australia. This experience is used in the Framework to describe how to do, support and inform culturally respectful continuous quality improvement (CQI) in primary health care.”

The CQI Framework provides principles and guidance for primary health care organisations in how to do, support and inform culturally respectful CQI. It is designed to assist Aboriginal health services and private general practices, NACCHO Affiliates and Primary Health Networks, national and state/territory governments in their efforts to ensure that Aboriginal and Torres Strait Islander people have access to and receive the highest attainable standard of primary health care wherever and whenever they seek care. It is relevant to clinicians, board members and practice owners, health promotion, administrative and management staff. Six case studies which illustrate how CQI has been implemented in ACCHSs are included.

NACCHO welcomes further case studies from other health services, general practice and Primary Health Networks. Further resources including the Framework are available on the NACCHO website.

  1. NACCHO CQI Framework – PDF
  2. NACCHO CQI Program

For further information about the CQI Framework please contact: cqi@naccho.org.au

NACCHO Media Release – PDF

The Hon Ken Wyatt Media Release – PDF